Privacy Policy

Who We Are

Mass Integrity Home & Pest Inspection LLC ("we," "us," or "our") operates mihpi.com and provides licensed home, pest, and radon inspection services in Massachusetts and Rhode Island. You can reach us at omar@mihpi.com or 617.877.1341.

Information We Collect

We collect information only when you voluntarily provide it by booking an inspection or contacting us directly. This may include:

• Full name
• Email address
• Phone number
• Property address for the inspection
• Preferred inspection date and time
• Any additional details you include in a message

How We Use Your Information

We use the information you provide solely to:

• Schedule and confirm your inspection appointment
• Contact you regarding your inspection or follow-up questions
• Send your completed inspection report
• Respond to inquiries you send us
• Send you a text message after your inspection inviting you to leave a review

Payments

We do not collect payment information directly. Any payment you choose to make is processed through our scheduling partner's secure system.

Text Messaging and Mobile Information

When you provide your mobile number to Mass Integrity Home & Pest Inspection LLC, you may receive SMS text messages related to your inspection. This includes appointment confirmations, a notification when your report is ready, and a single follow-up message inviting you to leave a review.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe, or HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of our services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Third-Party Services

Our website uses the following third-party service, which may independently collect data:

• InspectionSupport (ISN) — our online scheduling system. When you book through our site, you interact with InspectionSupport's platform directly, and their privacy policy governs how they handle your booking data. See inspectionsupport.com for details.

Cookies and Tracking

Mass Integrity Home & Pest Inspection LLC does not use tracking cookies, analytics software, or advertising pixels on this website. Our fonts are self-hosted, so no data is sent to third-party font providers. We do not track your browsing behavior.

Data Retention

We retain your contact information only as long as necessary to fulfill your inspection and any related follow-up. If you would like your information removed from our records, contact us at omar@mihpi.com and we will delete it promptly.

Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Request deletion of your personal data
• Opt out of any future communications from us

Children's Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact Us

Questions about this policy? Email us at omar@mihpi.com or call 617.877.1341.